Privacy Policy

Introduction

Aus Speedy Services ("we," "our," or "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth).

Collection of Personal Information

We collect personal information that is reasonably necessary for us to provide our services and conduct our business. The types of personal information we may collect include:

• Contact Information: Name, email address, phone number, and postal address.
• Service Details: Information related to the services you request (e.g., renovation project details, cleaning preferences, security system requirements).
• Communication Data: Records of your interactions with us, including emails, phone calls, and contact form submissions.
• Website Usage Data: Information about how you use our website, such as IP address, browser type, pages visited, and time spent on our site (collected via cookies and analytics tools).

We collect personal information directly from you when you:

• Fill out a contact form on our website.
• Contact us via phone or email.
• Request a quote or consultation.
• Engage us for our services.

Use of Personal Information

We use your personal information for the following purposes:

• To provide and manage the services you request.
• To communicate with you regarding your inquiries, quotes, and projects.
• To improve our services and website.
• To send you marketing communications (with your consent, where required).
• To comply with legal and regulatory obligations.
• For internal record keeping and administrative purposes.

Disclosure of Personal Information

We may disclose your personal information to:

• Our employees, contractors, and sub-contractors involved in delivering our services.
• Third-party service providers who assist us with business operations (e.g., IT support, marketing, payment processing), under strict confidentiality agreements.
• Government bodies or regulatory authorities where required by law.
• Other parties with your consent or as permitted by law.

We do not sell or rent your personal information to third parties for their marketing purposes.

Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. This includes implementing physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Accessing and Correcting Your Personal Information

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or outdated. To do so, please contact us using the details below.

Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and for marketing purposes. You can choose to accept or decline cookies through your browser settings. Please note that declining cookies may affect the functionality of our website.

Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any linked websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page, and the revised policy will be effective immediately upon posting.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Aus Speedy Services
Email: info@ausspeedyservices.com.au
Phone:
Address: 5 Wolf Road, Wollert VIC 3750